Product help

Need help with your Comfortpool product? We are happy to help with questions about installation, use, maintenance or product information.

Need help with your product?

Have a question about the installation, use, maintenance or operation of your Comfortpool product? Please contact our customer service team.

If you no longer have the manual for your product, we may also be able to provide you with a digital copy. Please include the product name or model when contacting us. A clear description of your question and, where relevant, photos of the product or installation can help us assist you more quickly.

Is your product defective?

If your Comfortpool product is defective or no longer works as expected, please visit our Warranty & Service page. There you can find information about the warranty process and what information to provide when reporting a problem.

Help us help you

When contacting us, please provide the product name or model whenever possible. This helps us identify the correct product information and provide you with the most relevant support.