Returns

Want to return your Comfortpool product? Returns are handled by the retailer where you purchased your product. Please contact your retailer or visit their website for the applicable return conditions and instructions.

STEP 1

Check your retailer

Check your order confirmation or proof of purchase to see which retailer supplied your Comfortpool product.

STEP 2

Check the return conditions

Return periods, return costs and procedures may vary depending on the retailer and country of purchase.

STEP 3

Follow the retailer’s instructions

Register your return and follow the instructions provided by the retailer before sending the product back.

Is your product defective?

If your Comfortpool product is defective or no longer works as expected, please do not treat this as a standard return. Visit our Warranty & Service page for information about the warranty process and what to do next.

Purchased from Gobbo or Zwembadgigant?

If you purchased your Comfortpool product from one of these webshops, you can start your return directly on the retailer’s website.

Gobbo

Purchased your product from Gobbo? Use the Gobbo return page to register your return.

Zwembadgigant

Purchased your product from Zwembadgigant? Use the Zwembadgigant return page to register your return.

Purchased elsewhere?

If you purchased your Comfortpool product from another retailer or marketplace, please contact that seller directly for their return procedure.