RETURNS
Want To Return Your Comfortpool Product?
Returns are handled by the retailer where you purchased your product. Follow the steps below to find the correct return procedure.
RETURNS
Want To Return Your Comfortpool Product?
Returns are handled by the retailer where you purchased your product. Follow the steps below to find the correct return procedure.
RETURNING A PRODUCT
Start With The Retailer Where You Purchased It
Return periods, costs and procedures can vary by retailer and country. Always check the return instructions provided by the store or marketplace where your Comfortpool product was purchased.
STEP 01
Check Your Retailer
Check your order confirmation, invoice or proof of purchase to see which retailer supplied your Comfortpool product.
STEP 02
Check The Return Conditions
Return periods, return costs and instructions can vary depending on the retailer and the country in which the product was purchased.
STEP 03
Follow The Instructions
Register your return with the retailer and follow the instructions they provide before sending the product back.
IMPORTANT
Is Your Product Defective?
If your Comfortpool product is defective or no longer works as expected, please do not treat this as a standard return. A defect should be handled through the warranty process.
WARRANTY & SERVICE
Something Not Working As Expected?
Visit our Warranty & Service page to see what information to prepare and how to start a warranty request with your retailer.
DIRECT RETURN OPTIONS
Purchased From Gobbo Or Zwembadgigant?
If you purchased your Comfortpool product from one of these retailers, you can start your return directly through their website.
ONLINE RETAILER
Gobbo
Purchased your Comfortpool product from Gobbo? Use the Gobbo return page to register your return and view the applicable instructions.
POOL SPECIALIST
Zwembadgigant
Purchased your Comfortpool product from Zwembadgigant? Use the Zwembadgigant return page to register your return and view the applicable instructions.
PURCHASED ELSEWHERE?
Contact The Retailer Or Marketplace Where You Purchased Your Product
If you purchased your Comfortpool product from another store or marketplace, please contact that seller directly for their return procedure, conditions and return instructions.